Service Engineer
 
 
  • Permanent
  • Commutable to Telford
  • Days (Mon - Fri)
  • UK & Ireland Travel
  • Salary £35,000 - £38,000
 
 
We are currently looking to recruit 2 Service Engineers for a manufacturer based in the West Midlands who are specialists in Automaton and Robotics.  The ideal candidate must be experienced with electrical maintenance, fault finding and repair.
 
 
Duties & responsibilities as a Service Engineer:
  • Provide Customers with repair services either in-house or on-site, alongside services for troubleshooting, maintenance and basic programming of robots on scheduled, emergency or 24/7 basis.
  • Diagnose, repair and maintain both 4- and 6-axis robot systems and associated controllers
  • Respond to customer service issues by telephone / electronic means as required
  • Document robot and related equipment performance, reporting the results for the purpose of troubleshooting, repair and restart of customer robot systems
  • Complete detailed Field Service reports for all customer calls, document any service interventions in the CRM database and complete all related administration
  • Coordinate responsibilities, activities and schedule with Field Service Team Leader, Team Members and Technical Manager to ensure customer satisfaction
  • Maintain full visibility of stock including spare parts, ensuring that the appropriate administration is completed, and relevant IT systems are updated in a timely manner.
  • To be included in the 24/7 on call rota.  This may require response to call outs outside of standard working hours
  • To deliver our maintenance/user training courses as and when required
 
 
Experience/Qualifications required:
  • Engineering Qualification (C&G, NVQ, BTEC, ONC, HNC, Degree or similar)
  • Electrical qualifications
  • Apprentice trained or level 3 qualified
 
 
How to Apply:
 
Contact Mark Watton at Micron Recruitment on 01527 759120, or simply click apply.
 
Due to the sheer volume of applications, we receive, we will only contact successful applications. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful.  
 
Candidates must be eligible to work and live in the UK.
 
Micron Recruitment is working as a recruitment agency in relation to this vacancy.